Family Advocate @ St. Mark Center / UICS

Posted 1 year ago

Position: Family Advocate 

Reports To: Director of Family & Community Engagement

Hours: Exempt 

Role: The role of the Family Advocate is to develop partnerships that provide support and empowerment with families of the community.   An essential role of the Family Advocate is to identify needs and locate supportive services necessary for the attainment of self-sufficiency.  The Family Advocate is responsible for the recruitment, enrollment, and retention of all children.

Essential Duties and Responsibilities 

  • Recruit families into the program
  • Complete enrollment applications accurately and in a timely manner
  • Complete family needs assessment and goals at the time of application and develop an action plan or referrals, as necessary
  • Maintain a waiting list for participants
  • Explain program services and procedures
  • Schedule health screenings with community partners
  • Track health needs to ensure they are done in compliance with state regulations
  • Follow-up on health referrals
  • Enter all data from enrollment application
  • Enter all family interactions
  • Enter daily attendance
  • Enter all health information
  • Update applications for re-enrollees each program year
  • Maintain children’s files 
  • Prepare reports for attendance, PIR, In-Kind, and all monthly activities
  • Schedule parent involvement activities
  • Make referrals to community resources
  • Respond to parent complaints and suggestions
  • Assist with the Parent Committee
  • Assess family needs and help families develop action plans with established goals
  • Assist families with the Family Needs Assessment and the Family Partnership Agreement
  • Schedule and conduct home visits
  • Performs all other related duties, as assigned as well as maintain a flexible schedule that frequently involves evening and weekend activities.
  • Fluent in Spanish and English, verbal and written preferred
  • Adhere to Missouri Child care Licensing Regulations
  • Assist with Parent Engagement and Education

KNOWLEDGE, SKILLS AND ABILITIES:   Ability to work and communicate with people from various multi-cultural backgrounds and socio-economic levels.  Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to customers and co-workers.  Ability to gain knowledge of Head Start Performance Standards and Head Start Policies and Procedures. Ability to maintain confidentiality and professional boundaries. Ability to maintain a valid driver’s license and maintain access to a licensed/insured vehicle. Fluent in Spanish and English, written and verbal preferred. 

Physical Requirements:

  1. May require excessive sitting, walking, bending, stretching and sitting
  2. Exposure to childhood illnesses and diseases
  3. Ability to lift and carry 45 lbs. on a regular basis

Minimum Qualifications:  Bachelor’s Degree in Social Work, Health Sciences, Child Development, Family Studies, or a related field is required.  Experience working in a licensed early childhood center.

Employee Acknowledgment:

The job description is intended to provide an overview of the requirements of the

position.   As such, it is not necessarily all‐inclusive, and the job may require other

essential and/or non‐essential functions, duties or responsibilities not listed herein.

Management, at its sole discretion, reserves the right to change, alter, and/or

otherwise modify this job description at any time.   Nothing in this job description is

intended to create a contract of employment of any type or kind. 

United Inner City Services/ St. Mark Center/Metro Center (UICS) is an Equal Opportunity Employer. Employment with UICS is “At Will”

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