Bilingual Admission Specialist @ KCPS

Posted 1 month ago

Bilingual Admission Specialist 

PURPOSE OF JOB:  Conduct the research and training necessary to develop and maintain a high level of knowledge and competence throughout the District on the enrollment process; provide assessment, planning, development, delivery, and evaluation of employee’s knowledge of the enrollment process and understanding of Admissions policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  include the following.  Other duties may be assigned.

  1. Develops or assists in the development, writing, interpreting, and monitoring of agency training policies, procedures, and manuals.
  2. Provides and /or develops guidelines and methods to assess training needs centered on enrollment procedures and policies.
  3. Conducts District-wide surveys to determine training needs on enrollment process.
  4. Assists the Admissions Director with development of monitoring mechanisms, such as action plans to determine the effectiveness of training programs.
  5. Consults with Admissions Director to assist in identifying non training related organizational problems and conducts problem-solving methodologies such as team building, Quality Circles, conflict resolution, etc.
  6. Maintains records on training classes and materials.
  7. Keeps current on developments in the training field to maintain a high level of knowledge of training techniques.
  8. Works closely with Public Information Office to ensure communication on enrollment process is disseminated to the community and throughout the District.
  9. Works with Public Information Office to ensure timely distribution of enrollment applications, brochures, pamphlets and other materials.
  10. Assist the department in the efficient and courteous processing of telephone and in person contacts made by the public and/or other District employees.
  11. Track individual special cases relating to complications during the enrollment process to ensure resolution and delivery of services.
  12. Train school staff on enrollment policies and procedures. Serve as primary clerical support person for the various Enrollment Center functions.
  13. Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:  None

REQUIRED QUALIFICATIONS:

Bachelor’s degree in Business Administration, Public Administration, Education, or Human Resources (Personnel) Management

Three years of experience as a trainer, which included responsibility for assessing, planning, delivering, and evaluating training needs in an organization,

OR

Equivalent combination of education and experience.

Bilingual Spanish (speaking and writing)

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